Frequently Asked Questions

Please reach us at support@lavadesigns.com.au, if you cannot find an answer to your question.

What design styles does LAVA DESIGNS specialise in?

LAVA DESIGNS specialises in various design styles including modern, minimalist and contemporary.

Does LAVA DESIGNS offer free shipping?

We offer free shipping on orders over $100.

What are the shipping options for LAVA DESIGNS?

LAVA DESIGNS offers several shipping options including standard and express delivery for items purchased through our website. Please refer to Shipping & Handling for more details.

What payment methods does LAVA DESIGNS accept?

LAVA DESIGNS accepts all Major Credit and Debit Cards and our Online Gift Vouchers.

What is the refund policy at LAVA DESIGNS?

LAVA DESIGNS has a straightforward refund policy; if you are not satisfied with your purchase, contact us within 14 days for a return. Please refer to our Return Policy for more details.

How do I care for my LAVA DESIGN jewellery?

All purchases come with our complimentary Jewellery Care and Essential Oil Use Guide to assist you in best maintaining your jewellery.

Does LAVA DESIGNS offer workshops?

We do not currently offer workshops, but we are exploring options for future programmes.

What is the best way to contact LAVA DESIGNS?

The best way to contact us is through the contact form on this website or via our email;

support@lavadesigns.com.au.